Terms & Conditions BonusBear —
Guide Platform Usage

Welcome to bonusbear — an online sports betting and casino platform designed specifically for Malaysian users. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member") and bonusbear ("Platform", "We", "bonusbear") regarding your use of the website https://bonusbear.bet and all services provided therein.

By registering an account, making a deposit, or using any part of the bonusbear platform, you hereby acknowledge that you have read, understood, and agreed to to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please stop using the platform immediately.

Bonusbear is committed to providing a transparent, fair, and responsible online entertainment service to all members in Malaysia. These terms are designed to protect the interests of all parties — both members and the platform — to ensure a positive and safe gaming experience.

To register and use the bonusbear platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age on the date of registration.
• You must be a resident of Malaysia or have lawful access to this platform under the laws of your country.
• You may not register for or use the bonusbear platform if you are located in a region or jurisdiction where online betting activities are prohibited.
• You may not register on behalf of another person or provide false information during the registration process.
• You may not be an employee, partner, agent, or immediate family member of any bonusbear employee.

Bonusbear reserves the right to request identity verification documents (such as a MyKad or Malaysian passport) at any time for Know Your Customer (KYC) compliance purposes. Failure to provide the requested documents within the stipulated timeframe may result in your account being temporarily suspended or terminated.

Each individual is only permitted to hold one (1) active account on the bonusbear platform. Multiple account ownership ("multi-accounting") is strictly prohibited and constitutes a serious violation of these Terms.

During registration, you are required to provide accurate, truthful, and up-to-date information, including:

• Full name as shown on your identification document
• An active Malaysian phone number
• A valid and accessible email address
• Exact date of birth
• A strong and unique password

You are solely responsible for maintaining the confidentiality of your account login credentials. bonusbear will never will never request your password through any communication channel. If you suspect your account has been compromised, contact the bonusbear support team immediately via live chat or email at support@bonusbear.bet.

All financial transactions on the bonusbear platform are processed in Malaysian Ringgit (MYR). The deposit and withdrawal methods we support are specific to Malaysian users:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow, FPX
• Online Banking: Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank PBeBank

Deposit Limit: The minimum deposit per transaction is RM10. There is no maximum deposit limit for regular members; however, members may be required to complete KYC procedures before making deposits exceeding RM5,000 per day.

Withdrawal Limit: The minimum withdrawal amount is RM30 per transaction. The daily withdrawal limit for regular members is RM10,000. bonusbear VIP members enjoy higher withdrawal limits and faster processing times.

Bonusbear does not charge any processing fees for deposits or withdrawals. However, payment service providers may impose their own charges, which are beyond our control. You are required to use a payment method registered in your own name — using a payment method belonging to another person is not permitted.

Bonusbear offers a variety of bonuses and promotions from time to time to eligible members. All bonuses are subject to specific terms and conditions stated alongside each offer. The general conditions that apply to all bonusbear bonuses are as follows:

• Each bonus may only be claimed one-time only per account, unless otherwise stated.
• Bonuses cannot be transferred between accounts or converted directly to cash without first meeting the rollover requirements.
• The rollover (turnover) requirement for each bonus will be clearly stated on the relevant promotions page.
• Bonusbear reserves the right to void any bonus believed to have been obtained through fraud, abuse, or a breach of these Terms.
• The Welcome Bonus is available exclusively to new bonusbear members who have not previously registered.
• The time limit to fulfil bonus rollover requirements will be stated alongside each offer — typically between 7 to 30 days from the date the bonus is credited.

Bonusbear reserves the right to modify, suspend, or withdraw any promotion at any time, with or without prior notice. bonusbear's decisions regarding bonus claims are final and binding.

All wagering activity on the bonusbear platform — whether Sports Betting, Live Casino, baccarat, poker, table games, or any other category — is subject to the following general rules:

• Bets that have been confirmed and processed cannot be cancelled or modified by the member.
• Bonusbear reserves the right to void bets in the event of technical errors, incorrect information, or exceptional circumstances that affect the integrity of an event.
• In the event of a dispute over Sports Betting results, the official ruling of the relevant sports governing body (e.g., Football Association of Malaysia, Badminton World Federation) shall apply.
• The minimum and maximum bet limits for each game or market are displayed within the respective game interface.
• Users are prohibited from using automation software, bots, or any unauthorised means to access or operate the bonusbear platform.

For live in-play Sports Betting, odds are subject to continuous changes based on real-time developments during the event. bonusbear is not liable if live bets cannot be processed due to connectivity issues on the member's end.

To ensure the bonusbear platform remains a safe and enjoyable environment for all members, you agree not to engage in any of the following conduct:

• Placing matched bets or using arbitrage betting strategies on your bonusbear account to guarantee risk-free profits.
• Using unauthorized third-party software, automated bots, or any tools that provide an unfair advantage over the platform or other members.
• Using the bonusbear platform as a vehicle for money laundering. All suspicious financial activity will be reported to the relevant authorities.
• Threatening, harassing, or behaving abusively towards bonusbear support staff or other members on the platform.
• Sharing your account login credentials with any third party or allowing others to use your account.
• Attempting to exploit any bugs or technical vulnerabilities in the platform for unauthorised gain. If you discover any bugs, please report them to us immediately.

Violation of any of the above rules may result in immediate account suspension and forfeiture of account balances without any compensation.

Closure by Member: You may close your bonusbear account at any time by contacting our support team. Before closing, please ensure you have withdrawn all eligible funds from your account. Any bonus balance that has not met the rollover requirements will not be paid out upon account closure.

Suspension by bonusbear: bonusbear reserves the right to suspend or terminate a member's account without prior notice under the following circumstances:

• Identity verification failed or KYC documents were not submitted within the stipulated timeframe.
• Suspected fraudulent activity, money laundering, or violation of these Terms.
• Use of multiple accounts by the same individual.
• Bonus abuse or exploitation of system vulnerabilities.
• Instructions from regulatory authorities or law enforcement agencies.

Bonusbear takes the protection of members' personal data seriously, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal information you provide during registration and use of the bonusbear platform will be used for the following purposes:

• Account management and identity verification (KYC)
• Financial transaction processing
• Account-related communications, promotions, and important notifications
• Compliance with legal and regulatory requirements
• Service improvement and user experience enhancement

Bonusbear will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or for legitimate transaction processing purposes. For more information on how we handle your data, please refer to Privacy Policy in full.

To the extent permitted under applicable Malaysian law, bonusbear shall not be liable for:

• Any losses incurred through the use of the bonusbear platform, including betting losses arising from legitimate game outcomes.
• Service disruptions caused by scheduled or unplanned platform maintenance, cyberattacks, or circumstances beyond our control.
• Loss of account access resulting from a member's own negligence in safeguarding their login credentials.
• Any transactions carried out by a third party who gains unauthorized access to your account without our knowledge.
• Processing delays caused by third-party payment service providers.

Bonusbear is committed to promoting responsible gambling among all members. Betting should be an enjoyable form of entertainment — not a source of financial or emotional stress. We provide a range of tools to help you stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set a maximum loss amount you are comfortable with over a defined period.
• Play Time Limit: Limit the duration of your gaming sessions on the bonusbear platform.
• Self-Exclusion: Request a temporary self-exclusion (7 days to 6 months) or a permanent exclusion from the bonusbear platform.
• Reality Check: Receive periodic reminders about how long you have been playing and how much you have spent.

If you need assistance or feel that your gambling activity is beginning to affect your daily life, please reach out to the bonusbear support team or seek help from a local Malaysian support organisation. For more information, visit the Responsible Gaming us.

Bonusbear reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. However, we will endeavour to inform members of any material changes via:

• Via in-platform notification on bonusbear upon your next login
• Email to your registered email address
• Announcements in the platform's news or updates section

The "Last Updated" date displayed at the top of this document reflects when the most recent changes were made. You are responsible for reviewing these Terms periodically. Continued use of the bonusbear platform after any changes are published constitutes your acceptance of the updated Terms.

If you do not agree with any changes to these Terms, you have the right to discontinue use of the platform and close your bonusbear account.

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of the bonusbear platform, our team is here to help:

• Live Chat: Available 24/7 directly within the bonusbear platform — the fastest way to get answers.
• WhatsApp: Contact us via WhatsApp for enquiries in Bahasa Melayu.
• Email: support@bonusbear.bet — response within 24 business hours.

The bonusbear support team consists of local Malaysian agents who are fluent in Bahasa Melayu and understand the specific needs of our local users. We are here to ensure your experience at bonusbear is always positive and satisfying.