Responsible Gaming at BonusBear —
Entertainment Within Your Limits

At bonusbear, we believe responsible gaming is more than a legal obligation — it is at the core of how we operate and how we treat every member in Malaysia. The bonusbear platform is designed not only to deliver an enjoyable Sports Betting and casino experience, but also to ensure every gaming session remains within healthy boundaries.

Whether you're enjoying Malaysia Super League football betting, wagering on badminton matches, playing baccarat at the Live Casino, or trying your luck at slots — bonusbear is always by your side to ensure these activities remain an enjoyable pastime, not a burden.

Bonusbear's commitment to responsible gaming is built on three core pillars: prevention through education and awareness, protection through effective control tools, and support through access to professional help whenever it is needed.

Responsible gaming means maintaining full control over your gambling habits — understanding the risks involved, setting realistic limits, and making informed decisions at all times. It is not about avoiding the fun; it is about making sure that fun does not come at too high a price.

Here are the hallmarks of a responsible player:

• Play for fun, not to chase losses or earn a steady income
• Setting time and spending limits before starting a gaming session
• Accepting losses as part of the game without excessive anger or distress
• Not borrowing money to gamble — whether from family, friends, or personal loans
• Balancing gambling activity with daily responsibilities, work, and social relationships
• Stopping play once a set limit has been reached, even when the urge to continue is there
• Not using gambling as a way to escape stress, family issues, or emotional pressure

Bonusbear provides a transparent gaming environment where every member can enjoy a wide range of options — from EPL and Malaysia Super League Sports Betting to Poker and Table Games — while maintaining full control over their play.

Problem gambling rarely happens overnight — it typically develops gradually until a person no longer realises their playing habits have crossed a healthy boundary. bonusbear encourages every member to recognise these early warning signs:

• Chasing Losses: Continuing to play or increasing your bets solely to recover money already lost, even as the situation worsens.
• Gambling with Essential Funds: Using money meant for bills, rent, or the family's daily needs to gamble.
• Lying About Gambling: Concealing the amount of time or money spent gambling from family members or friends.
• Unable to Stop: Repeatedly attempting to cut back or stop gambling without success, even when aware that it is causing problems.
• Gambling as an Escape: Using gambling as a way to escape from problems, work stress, depression, or feelings of guilt.
• Borrowing Money to Gamble: Borrowing from family, friends, or using a credit card solely to fund gambling.
• Ignoring Responsibility: Neglecting work, studies, or family responsibilities due to excessive gambling.
• Significant Mood Changes: Becoming irritable, restless, or distressed when unable to gamble or when attempting to stop.

Answer the following questions honestly. If you answer "Yes" to three or more, bonusbear encourages you to contact our support team or seek professional help:

Bonusbear offers a range of control tools accessible directly through your account settings. All tools are designed to give you full control over managing your own gaming experience:

Activating the responsible gaming tools on bonusbear is straightforward and can be done in just a few steps:

Here is a practical guide that bonusbear recommends to all members in Malaysia to ensure a fun and responsible gaming experience:

1. Set a Budget Before You Play: Decide on the maximum amount in MYR you are willing to spend before opening any game on bonusbear. Think of it as an entertainment cost — just like buying a movie ticket or going out for dinner.
2. Don't Chase Your Losses: If you have reached your loss limit, stop playing. Chasing losses only leads to bigger losses — it is the most common trap in gambling.
3. Take Regular Breaks: Avoid playing for hours on end. Set a reminder to take a break every 30–60 minutes — get up, drink some water, and rest briefly before continuing.
4. Play with a Clear Head: Avoid gambling when you are angry, stressed, lonely, or emotionally unstable. Negative emotional states can cloud your judgement.
5. Don't Gamble Under the Influence: Alcohol and other substances can impair your judgement and lead to unwise betting decisions. bonusbear encourages you to play only when your mind is completely clear.
6. Balance It with Other Activities: Make sure gambling does not replace your hobbies, family time, or other social activities. A balanced lifestyle is key to maintaining a healthy relationship with gambling.
7. Understand How the Games Work: Before playing a new game on bonusbear, take a moment to understand the rules, odds, and payout rates. Knowledge is your best tool.
8. Use bonusbear's Time and Money Limits: Enable the deposit limit and session time limit tools in your bonusbear account settings as an automatic additional layer of protection.
9. Never Gamble with Borrowed Money: Gambling should only involve money you can afford to lose — not borrowed funds, credit, or money set aside for everyday necessities.
10. Seek Help Early: Don't wait until things get out of hand before seeking help. The sooner you reach out for support, the easier it is to get back to healthy gaming habits.

Bonusbear takes minor protection very seriously. The bonusbear platform is strictly for individuals aged 18 and above only. Below are the steps we take to prevent access by minors:

• Age Verification (KYC): All new bonusbear members are required to complete a strict identity verification process before they are permitted to make any deposit or real-money wager.
• Document Verification: bonusbear requires a valid Malaysian identity card (MyKad) to verify the age and identity of every member.
• Immediate Account Suspension: If there is any doubt about a user's age, bonusbear reserves the right to suspend the account immediately until age verification is complete.

If you suspect that someone under the age of 18 is using the bonusbear platform, please report it to us immediately at support@bonusbear.bet. bonusbear will take prompt action to investigate and address the situation.

If you or someone you care about needs help with a gambling problem, bonusbear encourages you to reach out to the following organisations, which offer professional and confidential support:

The bonusbear Responsible Gaming Team is here to help at any time. Whether you want to activate a control tool, request more information, or simply talk to someone about concerns regarding your gambling habits, we are here for you.

• Email: support@bonusbear.bet — Include "Responsible Gaming" in your email subject line for a priority response within 24 hours.
• Live Chat: Available 24/7 directly on the bonusbear platform — the fastest way to get immediate assistance from our team.
• WhatsApp: Reach us on WhatsApp in Bahasa Melayu for more personalised and friendly support.

Bonusbear is committed to handling all responsible gaming enquiries with complete confidentiality, empathy, and without judgement. Your privacy and well-being are our top priority.